How long does my order take to ship?

For US orders, I ship via USPS Priority shipping. Once an item reaches the post office, you will receive it within 2-5 days. Made-to-order jewelry will take 2-6 weeks to be crafted depending on the style. 

Do you offer international shipping? 

I currently only ship within the US. As Zoie Made grows, I plan to expand shipping to international locations. Sign up for the mailing list to be notified when Zoie Made begins shipping to your country!

What is your return policy? 

Due to the made-to-order nature of my work, all sales are final. However, I understand circumstances arise. For exchange requests, contact hello@zoiemade.com within 7 days of receiving your order. Approved exchanges require return shipping costs, a $30 recasting fee, and any price difference between items. Please return original pieces unworn, in original packaging, and in perfect condition within 5 business days of receiving the return label. As a solo artisan, I encourage you to take your time in selecting the perfect item that you'll treasure for years to come!